Refunds & Exchanges - International
You can return your purchase for any reason within 60 days of the purchase date (but who's counting!) for a refund or exchange to our store in Venice Beach, California.
RETURNS & EXCHANGE POLICY
We'll refund the cold hard cash via your original payment method within 3-5 business days of the item being received (probably even sooner).
It's no stress to exchange something! Just send the item you want to swap back to us to our store in Venice Beach, California (you would just need to cover cost for shipping) and we'll arrange the new item out to you (we'll cover the cost of shipping for that).
If there's a price difference between the item purchased and the one you wish to exchange it for, we can refund the difference via your original payment method OR store credit.
We'll provide a full refund on all 'change of mind' returns however please note that any shipping fees you've paid aren’t refundable i.e shipping costs incurred on the original order (if it wasn't free shipping), as well as the shipping cost to return it for a refund.
For sunglasses (which can be tough to match to your face online!) we will provide a free returns shipping label via our portal. Any issues please email firstname.lastname@example.org and this will be sent to you prior to you sending the product back.
We want to make it as easy as possible so please don't hesitate to contact us should you have any questions!
Thanks from Team Status Anxiety.